You are committing real capital to a multi-year arrangement, and the agreement is where every promise either becomes enforceable or quietly does not. This is a guide to reading one properly, written so you can hold ours to the same standard as anyone else's.
What Should You Look for in a Managed Amazon Store Agreement?
Nine sections decide almost everything: parties, scope, fees, your capital obligations, account ownership, the guarantee's conditions, term and termination, liability, and dispute resolution. The marketing lives in the first two. The consequences live in the rest. Read it with your own attorney, and treat any company that frames legal review as an obstacle as having answered an important question.
1. Who the Parties Actually Are
The first thing to check is the name of the entity you are contracting with, and whether it matches the brand you have been talking to.
Ours is 24/7 Distribution Group LLC, operating as Cashflow Creators, and the entity is identified in our published disclosures along with the registered address. Verify the entity independently, through the relevant Secretary of State registry, for us or for anyone else. It takes a few minutes and it is the cheapest piece of diligence available to you.
2. Scope of Services
This section defines what is being done for you, and more usefully, what is not.
Look for whether sourcing, listing, order management, customer service, returns handling, and account health monitoring are named explicitly. Vague scope language is where disputes start, because both sides remember the call differently and only the document is admissible.
Also look for who performs the work. Our model uses an in-house team for operations alongside fulfillment partners for sourcing and logistics, and you should expect the agreement to be clear about where third parties are involved.
3. The Fee Structure
Three categories of money leave your hands in this model and they should appear separately.
- The startup fee. A one-time payment for building, setting up, and launching the store. Check what deliverables it is tied to.
- The performance fee. Ours is a share of profits, which means it is calculated after costs rather than on gross revenue. The distinction is the single most important one in the category and we covered why in how to compare companies.
- Pass-through costs. Software, tools, and team expenses listed in the Services Agreement are paid by you. These are ongoing and they should be itemized rather than described in general terms.
Inventory capital is not a fee. It is your money buying your goods, and an agreement that blends it into a single headline number is obscuring the thing you most need to see clearly.
4. Your Capital Obligations
This is the section most buyers skim and most disputes come back to.
The agreement should state what you are expected to fund, on what cadence, and what happens if you do not. In our case, consistent inventory purchasing is not merely encouraged, it is a condition of the performance guarantee, and pausing it has consequences that are written down rather than implied.
5. Account Ownership and Control
Get this in writing, in the document, not in an email.
Our position is that clients retain 100 percent ownership of their storefront and retain control of capital and platform payouts. What you want to confirm in any agreement is whose legal name holds the Amazon account, who has administrative access, who controls the bank account that receives disbursements, and what happens to all three if the relationship ends.
An account in the management company's name is not your asset, whatever the surrounding language says.
6. The Guarantee and Its Conditions
Every guarantee has conditions. The ones that matter are the ones that void it.
Ours covers the startup fee: the store should produce net profit at least equal to that fee within 16 months of its first sale, and if it does not, we waive our performance fee until it does. The conditions are that you keep funding inventory, keep the store operating, pay the listed software and tool expenses, and do not violate Amazon's policies or the agreement. A suspension pauses the clock rather than ending it.
All of that is published in the earnings disclaimer before you ever see a contract. Check that the contract you are handed matches the public version, for us and for everyone else.
7. Term, Termination, and Refunds
Three questions: how long does this run, how does either side end it, and what happens to money already paid.
On the third, we will be direct, because it is published and you will find it anyway. Our FTC disclosure states that we do not have a cancellation or refund policy. The startup fee buys a build, and the performance guarantee is the mechanism that addresses underperformance rather than a refund being that mechanism.
That is a material fact and it should weigh on your decision. We would rather you read it here, in advance, than discover it in month seven.
8. Liability and Indemnity
The clauses nobody reads and attorneys read first.
These decide who carries the cost when something goes wrong: a suspension, a supplier problem, an IP complaint, a customer claim. Our published disclosures state plainly that Cashflow Creators is not liable for your results, which is standard language in this category and is also exactly why the operational questions elsewhere on this blog matter so much.
Ask your attorney specifically about the indemnity clause, because that is the one that can reach beyond the capital you put in.
9. Dispute Resolution
Look for arbitration clauses, venue and governing law, and any limitation on class actions. These determine where and how a disagreement gets resolved, and they are usually non-negotiable but should never be unnoticed.
How to Read It
- Read the whole thing yourself first, slowly, before anyone explains it to you.
- Write down every question the document raises, especially where it is silent.
- Send it to your own attorney. Not ours, not a friend, yours.
- Compare it to the public documents. The earnings disclaimer, the disclosures page, and the diligence package should say the same things the contract does.
- Ask about every discrepancy. Discrepancies are either drafting errors or something else, and both are worth surfacing.
There is no version of this where signing quickly serves you better than signing informed.
Related Next Steps
- → How to Compare Amazon Automation Companies
- → Who Shouldn't Buy a Managed Amazon Store
- → What Actually Happens on a Consultation Call
FAQ
Can I have my attorney review the agreement?
Yes, and you should. Any company that treats this as friction has told you something about how it expects the document to be read.
Is the agreement negotiable?
Some terms in this category are standard and some are situational. Ask directly which is which rather than assuming either.
Is there a refund if I change my mind?
Our FTC disclosure states that we do not have a cancellation or refund policy. This is published rather than discovered later, and it should factor into your decision before you sign.
What if the contract says something different from your website?
Then ask us about it before signing, and get the answer in writing. The contract governs, which is exactly why a discrepancy matters.
Where can I verify the entity?
The operating entity and address are listed on our disclosures page, and can be checked against the public business registry independently.
Read the Documents First
Everything above is public before you talk to us, on purpose. Arrive with the objections rather than leaving with the questions.
→ Schedule a Free Consultation, fifteen minutes. Or read the Client Diligence Package first.
